Customer Service
We have built a great working relationship with our customers and healthcare professionals. Our excellent communication, supervisions and evaluation strategies help us to ensure that all policies and procedures are adhered to. Complaints or concerns reported by our clients are immediately dealt with and a full investigation is carried out.
Evaluating System
To maintain compliance and to continue to offer reliable services, NYS have recently implemented a ‘new monitoring system’ which will help to improve our customer services and identify any required improvements to ensure the ‘needs of our clients are met’.
To review our selection, procedures and protocols NYS will:
- Using various methods of communication, we engage with customers to evaluate and monitor services.
- Develop satisfaction surveys to collect client feedback.
- Achieve a well trusted working relationship to encourage and welcome any recommendations from our clients and our professionals.
Why Choose Us
Home Care as Easy as 1-2-3!
At NYS Nursing, we make home care as easy as 1-2-3! We appreciate how understand and difficult it…
24/7 Availability
NYS Nursing is available 24 hours a day, 7 days a week, 365 days a year to assist you and your loved one with any and all of your non-medical home care needs.
Free In-Home Assessment
How do you decide what type of home care services will make a difference for you and your loved ones
Employee Model Agency
We believe in keeping your loved ones comfortable and happy. We develop a Customized Care Plan that is uniquely designed for your loved one’s specific needs,
“Comfort Match” Guarantee
We believe in providing qualified caregivers who not only take care of your loved ones…
Bonded and Qualified Caregivers
All of our Qualified Caregivers are bonded, insured and covered by workers compensation insurance.
Our Blog
Staying healthy and getting moving is important at every stage of life, and especially for seniors. While it may seem difficult, it’s something that can be accomplished. After all, age is just a number, and a healthy and active lifestyle can be achieved despite the presence of disability, past injury or low fitness levels. No matter what age, exercise will…
Even when their need for specialized care is great, older people prefer to stay at home. Often adult children and other family members take on the care giving responsibilities providing rides, picking up prescriptions and helping out around the house. Eventually, they may even be managing high-tech medical treatments, assisting with daily activities and dealing with end-of-life issues. Registered nurses…
Regular exercise can keep you fit and help you stay independent as you age. Other benefits may include faster recovery from illness, reduced risk of chronic disease and better management of existing medical problems such as osteoarthritis. Here are some tips for staying active in your senior years. Choose activities you find interesting and manageable. You are more likely to…